Data Deletation Request

Request deletion of your personal data from our systems. Please read the information below carefully before proceeding.

What Data Will Be Deleted

Overview of data types and deletion timelines

Personal Information

Name, contact details, demographics

Deleted within 30 days

Medical Reports

Test results, health records, prescriptions

Deleted after legal retention period

Appointment History

Booking records, payment history

Deleted within 30 days

Important Notice

Before requesting data deletion, please understand the following consequences:

  • You will lose access to all your historical test reports
  • Previous appointment history will no longer be available
  • You'll need to create a new account for future services
  • Data recovery will not be possible once deletion is complete
  • Some data may be retained for legal/regulatory compliance

Legal Retention: Some data may be retained for up to 7 years as required by healthcare regulations and tax laws, even after deletion request.

Submit Deletion Request

Fill out the form below to request data deletion

Deletion Process Timeline

1

Request Submitted

Your deletion request is received and logged in our system

Immediate
2

Identity Verification

We verify your identity and account ownership

1-2 business days
3

Data Review

Our team reviews what data needs to be deleted vs. retained

2-3 business days
4

Deletion Processing

Eligible data is permanently deleted from our systems

7-10 days
5

Confirmation

You receive confirmation that the deletion process is complete

Within 30 days

Questions About Data Deletion?

Contact our Data Protection Officer for assistance

Email: support@medvue.in

Phone: +919779 312526

JK House Khanyar Srinagar 190003

Frequently Asked Questions

Get answers to common questions about our services, booking process, and test procedures.

Still have questions? We're here to help!